The Arrowhead Story

For over a decade, Arrowhead Electronic Healthcare, LLC has provided comprehensive electronic patient reported outcome ePRO solutions that help our pharmaceutical clients improve the health of people around the world. Arrowhead's ePRO solutions are uniquely engineered to better capture the true patient experience in clinical studies so trial sponsors can focus on making better, faster drug development decisions.

The Arrowhead story began during Founder and CEO Jeff Albrecht's tenure at a pharmaceutical company where he recognized a significant disconnect between genuine patient experiences and the inadequate information used by study investigators and healthcare providers to make critical decisions about drug development and condition management.

Today, Arrowhead's ePRO-LOG™ software platform is used in over 60 countries on smartphones, tablet computers, the Web, and text messaging applications. After a decade of innovation, Arrowhead's technology is at the forefront of the growing global trend of using the direct patient perspective to optimize clinical drug research so that people worldwide can enjoy healthier lives.

Creating Value by Doing Business Differently

Arrowhead has always approached business differently, focusing on our customers, quality assurance, and research & development. As a result, we have achieved 10 consecutive years of growth and profitability and a balance sheet that has been called the best in the ePRO industry.

The foundation of Arrowhead's success has come from thinking ahead to anticipate and meet customers' needs. As the thought leader in ePRO technology, we create on-time, error-free software that eliminates common points of project failure through reliability engineering and a high-value software as a service (SaaS) solution unique to the ePRO market.

Award-Winning Quality and Innovation

With a strong commitment to quality standards and improvement in every activity affecting the performance of our products, services and people, Arrowhead has been recognized with industry awards, including the University of Texas Center for Performance Excellence, an affiliate of the Baldrige National Quality Program and the Data Driven Innovation Award from Society for Clinical Data Management.

A Corporate Culture Cultivated for Success

A hallmark of Arrowhead's success is our carefully cultivated culture that lets employees perform their best work and build rewarding, balanced professional lives. Every employee understands Arrowhead's strategic objectives and how their results contribute to team success. The Arrowhead culture fosters trust, encourages free flowing discussion, and allows healthy conflict to produce remarkable team results. At the end of the day, we are energized to enjoy the fruits of our labor.

Looking Ahead…

As we look ahead, Arrowhead is singularly positioned to help our clients meet the challenges of implementing successful ePRO programs. We are delivering a second wave of innovations to the ePRO market by expanding our SaaS model and library of validated ePRO questionnaires. These innovations are well-timed to address the growing demand for ePRO solutions and the greater interest by CROs, questionnaire authors, scientific consultants, and study teams to align themselves more closely with the design and delivery of critical ePRO solutions.