Compliance Management

Managing patient compliance is a critical aspect of effectively managing the complete study. At Arrowhead, we realize successful patient compliance is an involved and multi-faceted process, addressing a variety of requirements. Our compliance program incorporates usability, training, reporting, intervention, and customer support to identify specific compliance risks and mitigation activities for each study, tracking and reporting compliance success metrics to our clients throughout the project lifecycle.

The Arrowhead ePRO-LOG™ system is strategically engineered to foster patient compliance by offering superior usability and key features like audible patient notifications and time stamps, making it easy for patients to stay on track with study requirements. Our ePRO-LOG Study Portal™ is an online tool that allows monitors and sites to quickly identify outliers and compliance trends in order to improve compliance, retention, and to safeguard data precision and accuracy. Arrowhead produces reports from our Study Portal™ for our clients that assess compliance activities, allowing study teams to examine non-compliance and intervene if an issue needs to be addressed.

We provide hands-on training and 24/7 customer support further equipping study teams and their subjects with the resources necessary to ensure compliance. As an optional service, Arrowhead offers a compliance manager to monitor each patient’s progression and provide summary reports, adding another layer of compliance to the project.

Arrowhead is innovating every day to further develop and augment our reporting, analysis, and intelligent decision-making tools to constantly improve our high compliance rate.